nc medicaid mental health providers phone number

We're here to help you understand your primary care provider (PCP) and health plan choices. TCM provides extra support to help beneficiaries assess their needs and set up a plan to meet their health goals. For the best results, use Chrome, Edge, Firefox or Safari. To learn more, go to ebcitribaloption.com. Some people can change their health plan at any time. NC Medicaid provides coverage for these, making getting the help a child needs a reality. If you are experiencing a behavioral or mental health crisis, please call 1-833-207-4240 to connect to immediate help. We are here to answer any Partners related questions you may have. When you enroll in a health plan, you can change your health plan for any reason within 90 days. You can view contact information atContacts and links. 2001 Mail Service Center The best relationships are formed by staying in touch. WellCare provides behavioral health benefits to members enrolled in our Medicaid plan. Or visit them online atncmedicaidombudsman.org. You cannot use the app to apply for NC Medicaid. Who to Contact Search by topic and find out who at Partners to call or email. Trillium Health Resourcestrilliumheathresources.org. Secure websites use HTTPS certificates. The call is toll free. 2023 All rights reserved. There are five Standard Plans. This helps them improve their relationships with themselves, as well as those with their family and friends. What if I have a chronic health condition, standing appointments or an upcoming surgery or procedure? Six Local Management Entity-Managed Care Organizations (LME-MCOs) coordinate services for a mental health disorder, substance use disorder, intellectual/developmental disability (I/DD) or traumatic brain injury (TBI). Our NC Medicaid mental health providers know how to talk to teenagers on their level. As a member of the EBCI Tribal Option, you can get services from any NC Medicaid or NC Health Choice provider. For contact information, go toContacts and links. Once you enroll in a health plan, you may choose to go paperless. Or use the chat tool to chat with us online. Use the search function below to search AllianceHealthPlan.org. You must sign in with your NCID to enroll using the app.If you dont know your NCID username or password, go to the NCID sign-in page. If you have standing appointments, contact your health plan to ask if they will still be covered. LME for Integrated Payment and Reimbursement Systemrelated questions. Often, just putting a name to a mental illness helps teenagers begin to get better. If you are enrolled in NC Medicaid Direct and have questions about these services, call the NC Medicaid Contact Center at 1-888-245-0179. Request to Move to NC Medicaid Direct (Fee for Service) or LME-MCO: Beneficiary Form, Request to move to NC Medicaid Direct (Fee for Service) orLME-MCO: Provider form. The NPI number of this provider is 1255031670 and was assigned on March 2023. We are committed to quality service and partnership with providers to ensure members get the most of their benefits. A new solution to align North Carolinas credentialing process with the National Committee for Quality Assurance Standards. To learn more, go to Submit forms online. Our staff understands the signs and symptoms of each mental illness. NC Medicaid Direct and EBCI Tribal Option beneficiaries should contact their local DSS atncdhhs.gov/localdss. Confidential Fraud and Abuse Line: 855-727-6721 You should call the NC Medicaid Ombudsman when you: No. We are committed to quality service and partnership with providers to ensure members get the most of their benefits. Raleigh, NC 27699-2000. Visit RelayNCfor information about TTY services. An LME-MCO coordinates services for a mental health disorder, substance use disorder, intellectual/developmental disability (I/DD) or traumatic brain injury (TBI) for NC Medicaid Direct beneficiaries and EBCI Tribal Option members. You will need to have your. Phone: 1-833-870-5500 ( TTY: 711 or RelayNC.com) Hours of operation: We are open from 7 a.m. to 5 p.m., Monday through Saturday. ePASS is North Carolinas secure website where you can apply for benefits online. If you do not speak English, our call center is still available to help you with a language assistance service. Please use the contact form below or emailquestions@partnersbhm.orgfor additional information. To learn more about enrolling for services as part of the Alliance Health Plan, contact Member and Recipient Services at 800-510-9132 (Relay 711). NC Medicaid eligibility rules and processes are not changing. NC Medicaid Contact Center Phone: 888-245-0179 Provider Ombudsman For provider inquiries, concerns, complaints regarding health plans Medicaid.ProviderOmbudsman@dhhs.nc.gov Phone: 866-304-7062 NCTracks Call Center Phone: 800-688-6696 Health Plan Contacts and Resources Get Email Alerts Stay up to date with us. To learn more, view our full privacy policy. It offers physical health, pharmacy, care management and basic behavioral health services for members. Call 1-833-353-2093 for immediate, 24/7/365 assistance. page today. If you still have questions, call us at 1-833-870-5500 (TTY: 711 or RelayNC.com). To learn more, view our full privacy policy. We care for them in our comfortable residential center and keep the family in the loop about their progress. For example, you might have moved to a new home. Yes, you can get this information in print. IF you have a question about your benefits and coverage, please call your health plan at the number on your new Medicaid ID Card. To learn more about how to enroll online, go to Enroll. Go to epass.nc.gov. Trillium Health Resources is available in these counties: Beaufort, Bertie, Bladen, Brunswick, Camden, Carteret, Chowan, Columbus, Craven, Currituck, Dare, Gates, Halifax, Hertford, Hyde, Jones, Martin, Nash, New Hanover, Northampton, Onslow, Pamlico, Pasquotank, Pender, Perquimans, Pitt, Tyrrell, Washington. 1501 E. Orangewood Ave Phoenix, AZ. Call 877-398-4145, Monday-Friday, 7 a.m. to 6 p.m. Because of this, we can recognize them and help young people in our care understand them. Why do I only have one Tailored Plan available to me? When you enroll in a health plan online, you will need to use your NCID sign-in. Use these questions to help you choose the best health plan for you: To view your health plan choices, go toView health plans. Let us know how we can help. Call our HOPE Line at 1-888-235-HOPE (4673) Monday-Saturday, 7 a.m. to 6 p.m. Find information and submit your concern, grievance/complaint, or compliment, Call our Appeals Unit at 704-884-2650 (phone only for confidentiality), Human Rights Committee Call Keshia Sandidge at 704-884-2698 or. Call your health plan. You will need to have your NCID ready in order to log in and request to change your health plan. All health plans offer the same basic benefits and services. The EBCI Tribal Option is the primary care case management entity (PCCMe) created by the Cherokee Indian Hospital Authority (CIHA). It is quick and easy to enroll online. We accept NC Medicaid, making out-of-state care at a professional facility a reality for young people. Create a Website Account - Manage notification subscriptions, save form progress and more. NC Medicaid Direct is North Carolinas health care program for Medicaid beneficiaries who are not enrolled in health plans. Do all health plans offer the same services? We can help you choose or change your health plan and primary care provider (PCP) Call us to get answers to your questions about NC Medicaid Managed Care. Or use the chat tool to chat with us online. Looking for information on the Alliance Health Tailored Plan? NC Medicaid Managed Care helps you get the most out of your Medicaid benefits. Don't send an email. Zenith Behavioral health, When your child suffers from poor mental health, you want more than anything to help them heal. Call yourlocal DSS if you cannot apply one of these ways. You can use this website to submit your form. Learn how to install one of these web browsers: Health plan members should contact their health plan (Standard Plan or Tailored Plan) to schedule NEMT. You can also ask the doctor to join your health plans network. Hours of Operation: Call 855-759-9700 Monday-Friday from 8:30 a.m.-5:15 p.m. It has three separate portals for specific internet access to different sectors of the business (Providers, Recipients and internal operations needs). Secure websites use HTTPS certificates. You will need to have your NCID ready in order to log in and get started. Were here to help you understand your primary care provider (PCP) and health plan choices. Medicaid Programs. While parents may initially want to place their child in local treatment, going to Arizona can be the best choice for many families. They learn what mental health disorders they deal with. Or use the chat tool to chat with us online. You can view the letters in your NC Medicaid Managed Care account as soon as they are ready, so you do not have to wait for the mail. Looking for information on the Alliance Health Tailored Plan? This insurance includes care required for adolescents who need help dealing with mental health disorders. 844-594-5076 (TTY 711) 24 hours a day, seven days a week. Paperless means you stop getting paper letters by mail and get them online instead. Some people can change their health plan at any time.You can change your health plan at any time for these reasons: We are open from 7 a.m. to 5 p.m., Monday through Saturday. IF you want to change your Primary Care Provider only, call your health plan . Trillium Health Resourcestrilliumhealthresources.org. For contact information, go to. For questions about your health plan or services covered, contact your health plan. North Carolina, like all states, offers a Medicaid program for its residents. You can also use the chat feature on this website to get answers to your questions. Can I change my health plan after I enroll? Instead, call us anytime at 1-888-235-HOPE (4673). All of your letters will be online in your NC Medicaid Managed Care. Providers should continue to contract with health plans. To ask for a free copy, call us at 1-833-870-5500(TTY:711 or RelayNC.com). Providers can use this form to submit service associated or non-service associated requests. How do I schedule non-emergency medical transportation (NEMT) to and from an appointment? Stay up to date with us. Our NC Medicaid mental health providers have extensive training and experience in treating mental health disorders. These include services for a mental health disorder, substance use disorder, intellectual/developmental disability (I/DD) or traumatic brain injury (TBI). Llame al 1-888-235-4673 (TTY/TDD Relay NC 711). Espaol (Spanish): Puede obtener materiales gratuitos en letra grande y otras ayudas y servicios auxiliares. We have a robust network of providers who offer treatment and support for mental health . Visit the Provider Playbook for fact sheets, training, webinars and other resources to help you transition to managed care. A big part of what makes our program successful involves the variety of mental health programs we offer. Please check the Medicaid and NC Health Choice Provider and Health Plan Lookup Tool again later. Zenith Behavioral Health provides a comprehensive program designed to teach adolescents how to understand mental illness and improve their symptoms. If you are interested in finding out more about our NC Medicaid. Some health plans also offer added services, such as programs to help you quit smoking, eat healthier and have a healthy pregnancy. To learn more, call us at. You can find your local office at ncdhhs.gov/localdss. A Standard Plan is a North Carolina Medicaid and NC Health Choice health plan. Some health plans also offer added services. NC Department of Health and Human Services This includes those that treat teenagers. Or do you want a new one? It is the fastest and best way to submit a form. State Government websites value user privacy. Skip to main content An official . Contact your Account Executive. ICD-10 compliance means that all Health Insurance Portability and Accountability Act (HIPAA) covered entities are required to use ICD-10 diagnosis and procedure codes for dates of service on or after October 1, 2015. Click on the icons below to learn where to direct your questions. We provide world-class care for young people. Call 1-888-235-4673 (TTY/TDD Relay NC 711). NC Department of Health and Human Services This can be a result of fear of being judged and thought of as a hopeless case. They can connect you to the support you need to help you feel better. North Carolina will launch the NC Medicaid Managed Care Behavioral Health and Intellectual/Developmental Disabilities Tailored Plan on Oct. 1, 2023. If you have a special or with cause reason, such as: You moved out of your health plans service area, You have a family member in a different health plan, You cannot get all the related services you need from providers in your health plan, and there is a risk to getting the services separately, A different health plan may be better for your complex medical conditions, Your Long-Term Services and Supports (LTSS) provider is not in your health plan, Your health plan does not cover a service you need for moral or religious reasons, Other reasons (poor quality of care, lack of access to covered services, lack of access to providers experienced in dealing with your health care needs), If you want to change your health plan outside of the 90 days, you can request tochange your health plan in. The call is toll free. 85020. know how to talk to teenagers on their level. 2001 Mail Service Center We answer 24/7. State-funded services are mental health disorder, substance use disorder, intellectual/developmental disability (I/DD) and traumatic brain injury (TBI) services the state or federal government pays for outside of Medicaid. Toll Free: 855-262-1946 Spanish: 800-662-7030 Email: dmh.advocacy@dhhs.nc.go For Crisis and Immediate Assistance: please contact your Local Management Entity-Managed Care Organization. Thank you for your patience. The call is toll free. Once you go paperless, you will not get any letters by mail about your health plan. You can change your NCID username and password if you dont remember them. 2501 Mail Service Center Raleigh, NC 27699-2501 NC Medicaid Contact Center Phone: 888-245-0179. Office Locations: Gastonia, NC 901 S. New Hope Rd. NC Medicaid and Health Choice Mental Health Providers - EXCEL. Sandhills Center is a Local Management Entity-Managed Care Organization (LME-MCO) serving people in 11 counties in central North Carolina: Anson, Davidson, Guilford, Harnett, Hoke, Lee, Montgomery, Moore, Randolph, Richmond and Rockingham. Find contact information at ncdhhs.gov/localdss. Call the Help Desk at, NC Medicaid Managed Care Virtual Education Series, Intellectual and Developmental Disabilities, Meetings and Support Groups in our Communities, 2021 Community Needs Assessment and Gaps Analysis Survey, Partnership for Community Prosperity Cleveland County. 2001 Mail Service Center From there, the child learns ways to overcome symptoms and feel more in charge. About FREEURMIND COUNSELINGAND SUPPORTIVE SERVICES PLLC. Access important phone numbers to use in contacting Alliance Health. Visit AllianceTailoredPlan.org. A lock icon or https:// means youve safely connected to the official website. It offers physical health, pharmacy, care management and behavioral health services. You can change your health plan at any time for these reasons: You need services to address a mental health disorder, substance use disorder, intellectual/developmental disability (I/DD) or traumatic brain injury (TBI), You are a federally recognized tribal member or qualify forservices through Indian Health Service (IHS). To answer any Partners related questions you may have be the best Choice for many families services covered contact. Of what makes our program successful involves the variety of mental health programs offer. Not use the chat tool to chat with us online join your plans! The official website & # x27 ; re here to help you transition to Managed care know how to online. Full privacy policy 1-833-207-4240 to connect to immediate help ask for a free copy call. Help a child needs a reality for young people more in charge change primary! Any Partners related questions you may have the chat tool to chat with online... 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